Data protection statement


At Piko Solutions one of our main priorities is the privacy of our visitors. We to this end treat your personal data confidentially and in accordance with the statutory data protection regulations.

The following data protection statement describes our policies and procedures on the collection, use and disclosure of Your information when You use the service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. We point out that data transmission over the Internet (e.g. when communicating via e-mail) may exhibit security gaps. A complete protection of data against access by third parties is not possible.

Data Controller

The data controller, as defined by the GDPR, is:

Piko Solutions GmbH
GrubenstraĂźe 20
18055 Rostock

Collecting and Using Your Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Usage Data

Revocation of your consent to data processing

You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

Right of Access, as well as deletion and blocking of information

You at any time have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing thereof as well as a right to correction, blocking or deletion of this data. You can always contact us to this end, as well as with regard to other questions on the subject of personal data over the designated contact address in the imprint.

SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details or contact requests that you send to us as the website operator. You can recognize an encrypted connection by your browser's address bar reading "https://" instead of "http://" and the lock symbol in the browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Collecting and Using Your Personal Data

Piko Solutions follows a standard procedure of using log files. These files log visitors when they visit websites automatically. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Tracking Technologies and Cookies

Like any other website, Piko Solutions uses 'cookies' and similar tracking technologies. A cookie is a small file placed on Your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our website may use Cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited to provide you with services available through the website and to enable you to use some of its features. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Registration on this Website

You have the option to register on our website by providing personal data. Which personal data is transmitted to us in the process is determined by the respective input mask used for registration. The personal data you enter is collected and stored exclusively for internal use by us and for our own purposes. When you register on our website, the IP address assigned by your Internet Service Provider (ISP), the date and time of registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services and, if necessary, to enable the clarification of criminal offenses committed. Insofar the storage of this data is necessary for our protection. In principle, this data is not passed on to third parties unless there is a legal obligation to pass it on or it is used for criminal prosecution. Your registration with voluntary provision of personal data also enables us to offer you content or services which, by their very nature, can only be offered to registered users.

On request, we will provide you with information at any time about what personal data about you is stored. Furthermore, we will correct or delete personal data at your request, insofar as this does not conflict with any statutory storage obligations.

The processing of your data is done in the interest of a comfortable and easy use of our website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

Contact Form

When you send us requests via the contact form, your details in the request form, including the contact details you provided there, are stored by us exclusively for the purposes of processing the request as well as in case of follow-up questions. Which data is collected in the case of a contact form can be seen from the respective contact form. We do not share this information without your express consent. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 (f) GDPR. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6(1)(b) of the GDPR. Your data will be deleted after final processing of your enquiry, this is the case if it can be concluded from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal storage obligations to the contrary.

Google Analytics

This website uses features of Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter "Google". In this context, pseudonymized user profiles are created and cookies (see point "Cookies") are used. The information generated by the cookie about your use of this website such as Browser type/version, operating system used,referrer URL (previously visited pages), host name of the accessing computer (IP address), time of the server request, are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other data from Google. The IP addresses are made anonymous, so that an assignment is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can moreover also prevent the collection of data generated by the cookies about your use of the website by Google (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plug-in which is available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

You have given your consent to this via our opt-in cookie banner in accordance with Art. 6 Para. 1 (a) GDPR.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on the following link: Deactivate Google Analytics An opt-out cookie is set to prevent future collection of your information when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help (https://support.google.com/analytics/answer/6004245?hl=de).

Retention of Your Personal Data

Piko Solutions Gmb will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Piko Solutions Gmb will also retain usuage data for internal analysis purposes. Usage aata is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by yur submission of such information represents your agreement to that transfer.

Piko Solutions GmbH will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Google Web Fonts

Our website uses web fonts from Google. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By using these web fonts, it is possible to present you with the presentation of our website that we want, regardless of which fonts are available to you locally. This is done by retrieving the Google Web Fonts from a Google server in the USA and the associated transfer of your data to Google. This is your IP address and which of our pages you have visited. Google Web Fonts are used on the basis of Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website. The company Google is certified for the US-European data protection agreement "Privacy Shield". This data protection agreement is intended to ensure compliance with the data protection level applicable in the EU. You can find details about Google Web Fonts at: https://www.google.com/fonts#AboutPlace:about and further information in Google's data protection regulations: https://policies.google.com/privacy/partners?hl=de

Cloudflare

Some services use the Content Delivery Network (CDN) from Cloudflare Germany GmbH, Rosental 7, c/o Mindspace, 80331 Munich Germany (Cloudflare) to increase the security and delivery speed of our website. This corresponds to our legitimate interest (Art. 6 Para. 1 lit. f GDPR). A CDN is a network of [worldwide] distributed servers that is able to deliver optimized content to the website user. For this purpose, personal data can be processed in Cloudflare's server log files. Please compare the explanations under "Hosting". Cloudflare is the recipient of your personal data and works for us as a processor. This corresponds to our legitimate interest within the meaning of Art. 6 Para. 1 S. 1 lit. f GDPR not to operate a content delivery network ourselves. You have the right to object to the processing. Whether the objection is successful must be determined within the framework of a weighing of interests. The processing of the data specified under this section is not required by law or contract. The functionality of the website is not guaranteed without processing. Your personal data will be stored by Cloudflare for as long as is necessary for the purposes described. For more information on opt-out and removal options with Cloudflare, see: Cloudflare DPA Cloudflare has implemented compliance measures for international data transfers. These apply to all worldwide activities in which Cloudflare processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). For more information, see: https://www.cloudflare.com/cloudflare_customer_SCCs-English.pdf